Welcome to the TEA Customer Service and Support section, this section contains an overview of our policies as well as key contacts for specified departments:
|Admin and Accounting||Customer Support||Repair Department|
|Erika Campbell - Admin & Accounting||Roseann Winch - Service Manager||
Mike Cantinieri - Repair Manager
|Tel: 845-278-0960||Tel: 845-278-0960||Tel: 845-278-0960 Ext 227|
|Email: erika@TEAheadsets.com||Email: roseann@TEAheadsets.com||Email: mikec@TEAheadsets.com|
Check Order Status Form (click to open form)
Warranty-Repair/Mod Form (click to open form)
All special ordered items are non-cancelable and non-refundable. If there is a need to return a unit for repair, a Return Authorization form is required and should be included with the return.
Evaluation customers have 30 days to test and evaluate equipment with the option of purchasing at the end of the trial period.